Shipping Policy
Last Updated: June 2026
Our Mission
At Naiseh Collection, our mission is to create inclusive activewear and shapewear that empowers people to move with confidence, strength, and purpose.
Rooted in faith, we believe every body is worthy of feeling supported, comfortable, and confident. Our heart is especially for those who have often felt overlooked by traditional activewear - creating pieces designed with real bodies, real journeys, and real people in mind.
Naiseh Collection is more than clothing. We are building a community where faith meets fitness, encouraging people to honour their bodies, embrace where they are, and keep moving toward who God has called them to be.
Every piece is created with intention to support you physically, encourage you personally, and remind you that your strength goes far beyond what you see in the mirror.
Our mission is simple:
To empower every body through faith, confidence, strength, and purpose.
"Be strong and do not give up, for your work will be rewarded."
2 Chronicles 15:7
Order Processing
All orders are processed within 5-7 business days unless otherwise stated.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email with tracking details where available.
Shipping Locations
Naiseh Activewear Collection currently ships throughout Australia and New Zealand.
Additional international shipping destinations may become available in the future.
Shipping Timeframes
Estimated delivery times:
Australia
Standard Shipping: 3–10 business days
Express Shipping: 1–5 business days
New Zealand
Standard International Shipping: 7–15 business days
Please note that delivery times are estimates only and may vary due to courier delays, customs processing, weather events, peak periods, or circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location, parcel size, and selected shipping method.
Any promotional free shipping offers will be clearly communicated on our website.
Incorrect Shipping Information
Customers are responsible for ensuring all shipping information provided at checkout is accurate.
Naiseh Activewear Collection is not responsible for delays, lost parcels, or additional charges resulting from incorrect address details supplied by the customer.
Lost or Delayed Parcels
Once an order has been handed to the courier, delivery is managed by the shipping provider.
If your parcel is delayed or appears lost, please contact us and we will do our best to assist with investigations and communication with the courier.
Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of delivery and provide:
Your order number
Photos of the damaged item(s)
Photos of the packaging
We will review the matter and work towards an appropriate resolution in accordance with Australian Consumer Law.
Contact Us
If you have any questions regarding shipping, please contact:
Email: Support@naisehcollection.com
Website: www.naisehcollection.com/contactus
Thank you for supporting Naiseh Activewear Collection. We pray our products encourage confidence, perseverance, and strength as you continue your wellness journey.